Dear Anon,

Thank you so much for your lovely review 💚

We’re so happy to hear that you’re enjoying the lightweight texture and all-day hydration – it really is a perfect summer favourite!

Best,
Team woods_

Dear Iben,
Thank you so much for your lovely review! 💚 We’re so happy to hear that you’re loving our sunscreen and that it’s become a favorite. Thank you for sharing your experience with us ☀️

Best,
Team woods_

Dear Elle,

Thank you so much for your review – and how wonderful to hear that the brush has made such an impression! That's exactly the kind of volume and experience we want to give our customers, so thank you for the kind words ☺️

At the same time, we're sorry to hear that your first delivery ended up in the wrong place. We've been in the process of updating our warehouse and shipping systems, which unfortunately caused some hiccups along the way – we're truly sorry you got caught in the middle of that and had extra trouble getting your package. We're glad it made its way to you in the end.

We really appreciate that you're giving us another chance and continuing to shop with us – that means a lot. Thank you again for your review and your patience 🌱

Best regards,
Team woods_

Kære Josefine

Tusind tak for din anmeldelse

Hvor er det dejligt at høre, at cremen fungerer så godt til din hud, og at den både hjælper med at holde olieniveauet nede og samtidig giver den fugt, huden har brug for. Det betyder meget for os at høre 😊

Og tak fordi du også nævner emballagen. Det er bestemt ikke meningen, at den skal være besværlig at have med på farten eller svær at tømme helt, så det tager vi med videre.

I forhold til at få det sidste produkt ud af tuben kan vores Tube Key være en hjælp – den er lavet netop til at få mest muligt ud af tuberne og minimere spild. Du kan finde den her: https://woodscopenhagen.dk/products/tube-key-klemmevaerktoj

Tak fordi du tog dig tid til at dele din oplevelse med os

Kærligst,
Team woods_

Dear Anne,

Thank you so much for your lovely review

We're so happy to hear that you're enjoying the lightweight, non-greasy feel of our sunscreen. Creating a sunscreen that feels comfortable to wear every day was one of our key priorities, so it means a lot to hear that it has become your obvious choice.

Thank you for taking the time to share your experience with us 😊

Kind regards,
Team woods_

Kære Rasmus,

Tusind tak for din skønne anmeldelse

Hvor er det dejligt at høre, at du er glad for cremen, og at du både nyder konsistensen, duften og den bløde fornemmelse, den efterlader på huden. Det betyder meget for os at høre, at produktet lever op til dine forventninger 😊

Bedste hilsner,
Team woods_

Hi!

Thank you so much for sharing your experience

We're delighted to hear that your skin feels soft and well-hydrated. We designed our Ultra-Rich Cream to provide deep nourishment while still feeling comfortable on the skin, so it's wonderful to hear that it works so well for you.

Thank you for taking the time to leave a review – it truly means a lot to us 😊

Best wishes,
Team woods_

Dear Tina,

Thank you so much for your kind words! 😊

We're delighted to hear that you're enjoying our Ultra-Rich Cream, and that it works well for your mature skin. It means a lot to us that you appreciate both the formulation and the ingredients behind it

It's also wonderful to hear that you discovered us through Nice Beauty. We truly hope to become better known in Germany as well, and messages like yours motivate us to keep growing and improving 😊

Thank you again for your support!

Best wishes,
Team woods_

Kære Anne Marie,
Det lyder som den ultimative kompliment, når din veninde kunne dufte dit hår med det samme! Så dejligt at høre, at du både elsker duften og følelsen i håret

Tusind tak fordi du tog dig tid til at dele din oplevelse med os!

Bedste hilsner
Team woods_

Dear Marine,

Thank you so much for your kind words – we’re truly delighted to hear that you’re finally getting the right level of moisture for your skin ❤️

It means a lot to us that the products feel ideal for your needs, and we’re so happy they’re working well for you 😊

Wishing you a truly lovely day!

Best regards,
Team woods_

Hej Liza😊

Tusind tak for din ærlige og nuancerede feedback – det sætter vi virkelig stor pris på

Det er vi rigtig glade for at høre, at du oplever cremen som let og fugtgivende. Samtidig forstår vi også godt din oplevelse med, at huden kan fedte i løbet af dagen – og at det kan skyldes mange forskellige faktorer.

I forhold til emballagen forstår vi virkelig godt din frustration. Vi har valgt aluminium som materiale til mange af vores tuber, fordi det kan genanvendes igen og igen uden at miste kvalitet, og en stor del af det aluminium, der produceres, er stadig i brug i dag. Det er derfor en vigtig del af den mere ansvarlige tilgang, vi arbejder med i vores emballage .

Det er dog et mere skrøbeligt materiale end plast, og derfor kræver det lidt ekstra omtanke i brug – især hvis produktet er med på farten.

Vi anbefaler at trykke tuben flad i stedet for at rulle den, da revner oftest opstår i folderne. Du kan også med fordel opbevare tuben liggende, så produktet ikke samler sig i åbningen og dermed mindsker spild.

Tak fordi du deler dine tanker så ærligt med os – det er virkelig værdifuldt i vores videre udvikling

De bedste hilsner,
Team woods_

Dear Marianne,

Thank you so much for your kind feedback – we’re truly happy to hear that you enjoy the product! 😊

We really appreciate your suggestion regarding a dropper-style dispenser. At the moment, our products are primarily available with pump dispensers, as this packaging helps protect the formula and ensures precise dosing. However, we understand that preferences and needs can vary, and your feedback is valuable to us.

We will make sure to forward your suggestion to our design and production team for future consideration

If you have any further feedback, need guidance, or have questions about the product, you are always welcome to contact us at info@woodscopenhagen.com

Best regards,
Team woods_

Dear Julie,

Thank you so much for sharing your experience

We’re truly sorry to hear that the product hasn’t lived up to your expectations, especially after your excitement and the extra effort with international shipping.

Our products are formulated to be gentle yet effective, but we know that every skin is unique and may react differently. Not everyone will experience visible redness or tingling, and that is completely normal 😊

If your skin tolerates active ingredients and acids well, you can try leaving the product on for up to 10 minutes to enhance the effect. Regardless of visible redness, you should still experience a renewed glow and an improvement in dullness ✨

If you have already used the product for 10 minutes and don’t notice any visible or sensory results, please feel free to reach out to us again – as this is not something we typically hear, and we would love to look into it for you.

If you have any questions, you are always welcome to reach out to us at info@woodscopenhagen.com

Wishing you a lovely day,
Team woods_ ✨

Dear Marianne,

Thank you so much for sharing your feedback with us – it truly means a lot

We’re so happy to hear that you love our Daily Hydra Cream – that makes us incredibly glad ✨

If your skin ever feels a bit tight after applying the Ultra-Rich Cream, it can sometimes be a sign that a little too much product has been used. Our creams are highly concentrated, so a small amount really goes a long way – often much less than you might expect. Using just a little less can help avoid that “wrapped” feeling and leave your skin feeling soft and comfortable

And of course, if you have any questions or need a bit of guidance, please feel free to reach out 😊

Wishing you a lovely day ✨
Team woods_

Dear Marianne,

Thank you so much for your lovely review – it truly means a lot to us

We’re so happy to hear that you enjoy the Daily Hydra Cream and that it leaves your skin feeling satiny smooth and perfectly prepped for makeup ✨ The lightweight texture and subtle scent are some of the things we love most about it as well.

If you notice that the cream can feel a bit runny when stored upright, it’s simply due to its light, hydrating formula and the use of natural, organic ingredients. We recommend storing the tube with the cap facing downwards to help maintain the ideal consistency 😊

Thank you again for taking the time to share your experience – we truly appreciate it.
If you have any questions, please don’t hesitate to reach out

Wishing you a wonderful day ✨
Team woods_

Kære Karina,

Tusind tak for din 5-stjernede anmeldelse
Vi er så glade for, at du nyder vores Ultra-Rich Cream – det betyder virkelig meget for os 😊

De bedste hilsner,
Team woods_

Hi Colleen,
Thank you so much for your kind words about our products – we’re truly delighted to hear that they work so well for your skin ❤️

At the moment, we do not have any official stockists in Australia. However, you are always welcome to shop directly from our website at woodscopenhagen.com, and we offer international shipping so you can enjoy our products no matter where you are.

If you have any questions about shipping, customs, or would like personal product recommendations, please don’t hesitate to reach out to us at info@woodscopenhagen.com – we’re always here to help 😊

Wishing you a truly lovely day!

Best regards,

Team woods_

Dear Yaroslava,
Thank you so much for your 4-star review of our Volumizing Hair Care Essentials.
We truly appreciate you taking the time to share your thoughts about the products, and we're so happy to hear that you had a pleasant experience.

If you have any questions or additional feedback, you're more than welcome to contact us via email info@woodscopenhagen.com ❤️

Lots of love,
Team woods_

Dear victoria,

Thank you so much for your feedback – we truly appreciate you taking the time to share your experience!

We completely understand the need for extra hydration, especially with the current weather and all the time spent biking in the snow. For an added moisture boost, we recommend incorporating a richer moisturizer like our Ultra-Rich Cream, which is packed with hyaluronic acid, nourishing oils, and barrier-strengthening ingredients. You can also layer it over your regular moisturizer or use it as a protective final step, especially before heading out into the cold. And don’t forget to apply a gentle, hydrating cleanser and consider adding a hydrating mist or serum for even more comfort.

If you have any questions or would like personalized recommendations, please don’t hesitate to reach out. Stay warm and take care of your skin! ❄️✨

Lots of love,
Team woods_

Der Isabella,
Thank you so much for sharing your experience with us – we truly appreciate your feedback!
What you’re describing as a lack of “saturation” or ongoing dryness is most likely due to the high concentration of niacinamide in the product, which, together with water-stable vitamin C, makes it a real powerhouse for the skin. Niacinamide, especially in higher doses, can sometimes feel slightly drying if over-applied, as it is considered a “dry” ingredient. We recommend trying to use a little less product – often, a small amount goes a long way 😊

Despite this, the formula contains as much as 29% plant-based lipids and a high dose of hydrating ingredients, offering a unique balance of nourishment and moisture. If you’re not a fan of the subtle mattifying, satin-like finish (which many love because it doesn’t leave the skin greasy), it’s a great idea to add a drop of oil for extra comfort. Alternatively, we warmly recommend our Hydra Cream, which provides a more plump and dewy look✨
If you have any further questions or would like more personalized guidance, please don’t hesitate to reach out – we’re always happy to help 😊

Kind regards,
Team woods_

Kære Signe,

Tusind tak for din søde og ærlige feedback – det betyder virkelig meget for os, at du har været så glad for Daily Foaming Cleanser gennem flere år! 😊

Vi forstår fuldt ud, hvor ærgerligt det kan føles, hvis man oplever en ændring i et favoritprodukt. Daily Foaming Cleanser er fortsat formuleret med naturlige og økologiske ingredienser. Oprindeligt kom duften fra naturlig agurk, men over tid begyndte vi at modtage tilbagemeldinger om, at duften kunne opleves som ustabil.

For at imødekomme de mange, der var glade for den velkendte og milde duft, har vi derfor tilsat en meget lav koncentration af parfume (typisk 0,03–0,05 %). Formålet er udelukkende at sikre en mere ensartet og genkendelig duftoplevelse. Produktet er testet på sensitiv hud, hvor reaktioner er meget sjældne – også blandt personer, der normalt er følsomme over for parfume.

Vi tager naturligvis din feedback om et parfumefrit alternativ til efterretning og sender den videre til vores produktudviklingsteam. Vi ønsker, at alle kan have glæde af vores produkter – også dig, der foretrækker helt parfumefri hudpleje

Du er altid velkommen til at skrive til os igen, hvis du har spørgsmål eller brug for vejledning 😊 ✨

Kærlig hilsen
Team woods_

Kære Jenny,

Tusind tak for din skønne anmeldelse ❤️ Hvor er det dejligt at høre, at Ultra-Rich Cream har gjort en forskel for din sarte hud og både mindsker rødme, giver fugt og opstrammer. Det betyder meget for os at høre, at du oplever så gode resultater 😊

Kærligst,
Team woods_

Kære Karin,
Hvor er det dejligt at høre, at cremen giver dig øjeblikkelig lindring til tør radiatorhud! 😊
Tusind tak for din feedback – det betyder meget for os, at du deler din oplevelse. Vi er glade for, at du har fundet en favorit til din hud ❤️✨
Kærlig hilsen
Team woods_